Policies
Refund and weather Policy
Any and all activities will not take place during unsafe weather conditions. Your reservation will be postponed or it will be canceled. Our top priority will be to reschedule your reservation during the remaining time of your stay. If we are unable to re-schedule your tour, you will receive a 100% refund of the tour cost (minus the reservation fee). Please call us to discuss your reservation rescheduling or cancellation at (904) 530-1511.
Cancelation Policy
Cancellations made less than 24 hours prior to the reservation time will incur a 100% charge. Please call us to discuss your reservation rescheduling or cancellation at (904) 530-1511.
Lost & found policy
Wave Walker Tours assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please call us immediately at (904) 530-1511 and we will try to assist you in locating any lost items.